Our Warranty Promise
We at Shandali hold our products to the highest quality standards, and we know you will too. Every fabric choice is meticulously selected and then analyzed after rigorous testing. We continuously sample and examine our product line up to make sure it can handle real-world abuse. And it does. Our return rate is less than 1%
Our Lifetime Replacement Warranty covers repair or replacement due to product failure during the product lifetime, regardless of the cause. During this period, we will repair or replace it at our discretion. What's covered? Rips, tears, discoloration, runs, or anything you feel is a failure of our product during it's lifetime. Your responsibility will only be for postage to/from our facility (we'll even provide you with an easy to use mailing label.)
To initiate a warranty claim, simply click the "contact us" link above and send us an email.
For your product to be covered under our lifetime warranty, you must remain a member of our Lifeteime Warranty E-mail list so we can remain in contact with you. To register your product for our warranty, please complete the following form: